All maintenance issues need to be reported to the property manager for proper processing. Any emergency after hour maintenance issues must be reported by using your sites emergency number. The items listed below are the only incidents that the maintenance department will respond to after normal work hours, including weekends and holidays: Fire, broken water line (which cannot be cut off), stopped up main sewer line or commode (if only one in unit) doesn’t include bath tub, kitchen sink, or washing machine, no heat in unit (if outside temperature is below 50 degrees, range should not be used as a source of heat), Cannot shut and/or secure front or rear entry doors, total loss of electrical power in unit (weekends only), gas leak inside or outside unit, totally non-working water heater, refrigerator, or range (weekends only), other calls may be acceptable if they are life threatening, and hazardous to health of resident or causing damage to property inside/outside the unit
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