Public Housing

All maintenance issues need to be reported to the property manager for proper processing.  Any emergency after hour maintenance issues must be reported by using your sites emergency number. The items listed below are the only incidents that the maintenance department will respond to after normal work hours, including weekends and holidays:  Fire, broken water line (which cannot be cut off), stopped up main sewer line or commode (if only one in unit) doesn’t include bath tub, kitchen sink, or washing machine, no heat in unit (if outside temperature is below 50 degrees, range should not be used as a source of heat), Cannot shut and/or secure front or rear entry doors, total loss of electrical power in unit (weekends only), gas leak inside or outside unit, totally non-working water heater, refrigerator, or range (weekends only), other calls may be acceptable if they are life threatening,  and hazardous to health of resident or causing damage to property inside/outside the unit

If the family fails to pay their rent by the fifth day of the month, and the PHA has not agreed to accept payment at a later date, a 14 day Notice to Vacate will be issued to the resident for failure to pay rent, demanding payment in full or the surrender of the premises.

In addition, if the resident fails to make payment by the end of office hours on the fifth day of the month, a late fee of $25.00 will be charged. Notices of late fees will be in accordance with requirements regarding notices of adverse action. Charges are due and payable 14 calendar days after billing. If the family requests a grievance hearing within the required timeframe, the PHA may not take action for nonpayment of the fee until the conclusion of the grievance process. If the resident can document financial hardship, the late fee may be waived on a case-by-case basis.

A resident may make partial payments as long as the bill is paid in full by the due date.

Within 30 days of move-out, the PHA will refund to the resident the amount of the security deposit (excluding interest earned on the security deposit), less any amount needed to pay the cost of unpaid rent, damages listed on the move-out inspection report that exceed normal wear and tear, and other charges due under the lease.

The PHA will provide the resident with a written list of any charges against the security deposit within 30 business days of the move-out inspection. If the resident disagrees with the amount charged, the PHA will provide a meeting to discuss the charges.

The tenant rent is due and payable at the PHA-designated location on the first of every month. If the first falls on a weekend or holiday, the rent is due and payable on the first business day thereafter.

When applicable, families will be charged for maintenance and/or damages according to the PHA’s current schedule. Work that is not covered in the schedule will be charged based on the actual cost of labor and materials to make needed repairs (including overtime, if applicable).

Notices of maintenance and damage charges will be mailed monthly and will be in accordance with requirements regarding notices of adverse actions. Charges are due and payable 14 calendar days after billing. If the family requests a grievance hearing within the required timeframe, the PHA may not take action for nonpayment of the charges until the conclusion of the grievance process.

Nonpayment of maintenance and damage charges is a violation of the lease and is grounds for eviction.

Yes.  Residents requesting a transfer to another unit or development will be required to submit a written request for transfer.

In case of a reasonable accommodation transfer, the PHA will encourage the resident to make the request in writing using a reasonable accommodation request form. However, the PHA will consider the transfer request any time the resident indicates that an accommodation is needed whether or not a formal written request is submitted.

The PHA will respond by approving the transfer and putting the family on the transfer list, by denying the transfer, or by requiring more information or documentation from the family.

If the family does not meet the “good record” requirements under Section 12-III.C., the manager will address the problem and, until resolved, the request for transfer will be denied.

Anyone other than those persons listed on the lease that stays overnight is considered an overnight guest.

All resident families must notify the PHA management prior to the event when, an overnight guest will be staying in the unit.  The resident must complete a visitation form and be approved prior to the visitation. A guest can remain in the unit no longer than 14 consecutive or cumulative days during any 12 month period.  The twelve month period begins on the effective day of their re-exam date.  There will be one set of fourteen-day visitation allowed per re-exam year with written permission from management.

A family may request an exception to this policy for valid reasons (e.g., care of a relative recovering from a medical procedure expected to last 20 consecutive days). An exception will not be made unless the family can identify and provide documentation of the need and to what residence the guest will return.

An overnight guest must meet basic occupancy requirements (e.g., registered sex offender, a fleeing felon, and/or a previously evicted public housing resident will not be considered).

The resident is responsible for the guest’s action(s) while the guest(s) is on the apartment complexes’ property.

Yes but pets must be registered with the PHA before they are brought onto the premises.

Registration includes documentation signed by a licensed veterinarian or state/local authority that the pet has received all inoculations required by state or local law, and that the pet has no communicable disease(s) and is pest-free. This registration must be renewed annually and will be coordinated with the annual reexamination date.

Pets will not be approved to reside in a unit until completion of the registration requirements.

Pet owners are required to pay a pet deposit in addition to any other required deposits. The amount of the deposit is $150.00, and must be paid in full before the pet is brought on the premises.

The PHA requires pet owners to pay a non-refundable nominal pet fee of $100.00.

A move in inspection will be conducted.  After move in, at a minimum, inspections will be conducted annually.  However, based upon the needs of the property, SCRHA3 reserves the right to inspect your unit in addition to the annual inspection.  You will be given notice before any inspection occurs.